Shipping Costs United Kingdom 

 

0-£50 Royal Mail 2nd class signed for £4.50

Free Delivery on Orders Over £50

Shipping costs Europe 

0-£25 Royal Mail 1st class airmail £6.50

£25- £50 Royal Mail 1st class airmail £8.50

£50- £75 Tracked and signed for 1st class £12.00

£75+ Tracked and signed for 1st class £13.00

 

Shipping costs rest of world 

 

0-£25 Royal Mail 1st class airmail £6.00

£25-£50 Royal Mail 1st class airmail £9.50

£50-£75 Tracked and signed for 1st class £14.00

£75+ Tracked and signed for 1st class £17.00

Delivery times

All clothing items take between 10-14 days to make and ship .

If two weeks has passed and you have not received your order, then please contact us immediately so we can track your item .

All keepsake items take between 4-6 weeks to make and ship. You will receive an email with a dispatch notice.

Please note that proof of postage is obtained for all items. If an item does get lost then the Royal Mail advise that a period of time must pass before this item is officially lost . Once this time has passed a replacement item will be sent to you . In no circumstances will a refund be issued for lost post . 

Returns & refunds 

 

You have 14 days after your item arriving to return it for a full refund . Please note that in no circumstances will we accept returned items which have been washed or worn unless the item is faulty. If an item is returned to us and shows signs of wear or washing then the item will be returned back to you and no refund issued . 

If you have ordered the wrong size then providing it has only been tried on once and not washed then we will happily exchange for a new size . You the buyer will be reponsible for paying postage costs again . 

Please note that no refunds or exchanges are accepted on custom orders . 

 

If if you have any questions regarding shipping or our returns policy then please message us via the contact us button .

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Delivery & Returns

Measurements

© 2016 Created by Zac& Bella

Contact Us

 

zacandbella@hotmail.com

Facebook.com/zacandbella

Instagram: zac_and_bella

Twitter: @zacandbella

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